We would like to inform you that the maintenance operation initially scheduled on Nsight on the 28th of August 2023 is postponed to the below time frame:

• Start Date:  05 September 2023, 6:00 +0 UTC
• Estimated Duration: 1d
• Estimated Time Range: 05 September 2023, 6:00 +0 UTC - 06 September 2023, 6:00 +0 UTC

This maintenance operation aims at deploying a new version of Nsight, including some architectural changes that prevent from using the application.

On this date, please do not connect to the application nor try and upload data until you have received the notification that the application is available.

We will publish the Release Note of this new version on the Nsight Support Portal before the completion of this deployment.

Nsight maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

Nsight 23.3.2 includes an enhanced SFTP data upload process.

This may require process updates on your side.

Please refer to the FAQ How to Upload Data in Nsight for more details.

For more details about this new Nsight version, please refer to the Release Note on the Support Portal.

Feel free to run some tests and if any issues are found, or if you require any assistance, please log a support ticket on www.navblue.aero/support.

Due to maintenance operation, the service Nsight will be unavailable during the below specified time frame:

• Start Date:  24 July 2023, 6:00 +0 UTC
• Estimated Duration: 1d
• Estimated Time Range: 24 July 2023, 6:00 +0 UTC - 25 July 2023, 6:00 +0 UTC

This maintenance operation aims at deploying a new version of Nsight.
On this date, please do not connect to the application nor try and upload data until you have received the notification the application is available.

We will publish the Release Note of this new version on the Nsight Support Portal before the completion of this deployment.

Nsight maintenance operation is now complete! The service is back to normal.

There were no problems reported during the upgrade process.

You may find what's new and what has been corrected in the Nsight Release Note on the Support Portal.

Feel free to run some tests and if any issues are found, please log a support ticket on www.navblue.aero/support.

Dear Nsight Customers, 

Nsight is the new single platform to collect, decode and analyze your Flight data, monitor trends, but also to create safety analyses and dashboards. Nsight was launched at the beginning of 2023.

How Nsight is developed:

NAVBLUE follows SAFe framework to organize product development and drumbeat: product backlog, which contains the list of potential features, is prioritized taking into account customer feedback. In addition, as per Agile Manifesto, collaboration with different Airlines, with Airbus and with our team of experts from Flight Operations, Training and Safety domains is at the heart of the development.

Next steps of the Nsight product:

• Aircraft Configuration Profiles (ACPs):

NAVBLUE is continuously upgrading and customizing the configuration profiles of our analysis core based on customer feedback and customization requests.

• General Bug Fixing and Improvements Information:

NAVBLUE is continuously investigating bugs our software can face. Next release will solve some of the bugs detected with the application as well as introduce a first performance improvement to both the Flight Replay page and the List & Trace page.

You are welcome to report any issue you may face raising a ticket via the support portal. All tickets are considered and monitored to help prioritize the next development steps and improvements to perform.

In the meantime, the support team is happy to assist you by setting up a dedicated call.

• De-identification V1:

As per regulatory requirements on national and international levels, airlines need to have in place a process that enables data de-identification and anonymization. As a first step, we are working on allowing the de-identification of the data.

• Enhancing Data-upload V1:

The data uploading and processing in Nsight is being improved. The main points identified and to be tackled are:

• Reduce extensive and potentially frustrating actions by the users

• Manage the data once uploaded (e.g. duplicate files)

• Performance issues

• Data anonymization and Enhancing data upload V2:

As per regulatory requirements on national and international levels, airlines need to have in place a process that enables data de-identification, anonymization and destruction after a given period of time. EASA recommends 6 months until de-identification and complete destruction after 5 years. The finalized feature will enable the setup of workflows based on a pre-defined data management policy.

This is information is now available on the Nsight Support Portal. It will be periodically updated.

Shall you need further information, please feel free to reach out to us by opening a ticket on the Support Portal.

Best regards,

The Nsight Team

Dear Nsight Customers,

It is a pleasure to announce that we are officially releasing today, 25th of May 2023, the first set of measurements for Nsight with our new ACP's (Aircraft Configuration Profile).

You may refer to the Release Note on the NAVBLUE Support Portal for all the details.

These measurements will enable you to capture relevant snapshots for each and every flight moving forward from the date of release. 

Incoming improvements should also allow you to explore these measurements using the integrated Business Intelligence tool QuickSight (a release note will notify you when this capability is available).

We are also happy to announce the introduction of two new events:

• Suspected Wrong Altimeter Setting Lan: Info

• Suspected Wrong Altimeter Setting TKO: Info

With these events we intend to provide a positive answer to the "EASA SIB 2023-03: Incorrect Barometric Altimeter Setting".

As a reminder, EASA stated in this SIB: "Investigate methods to identify incorrect altimeter setting with the FDM Programme."

We did more than just investigate - we actually conceptualized and implemented a solution to this problem, thus contributing to an improved coverage of risk factors in the FDA Programme.

Finally, we would like to acknowledge how challenging this transition period is to everyone. As with any new tool, Nsight is still suffering from some teething problems but our teams are always hard at work to keep evolving Nsight features and ACP's.

As always, evolutions are driven by your feedback, so please feel free to keep sending us your suggestions and pain points.

Thank you and best regards,
The Nsight Team

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Please do not reply to this e-mail.

Need Help? Go to our NAVBLUE support portal!

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Nsight service is currently degraded.

Dear Nsight Customers,

NAVBLUE would like to inform you that we are facing degraded performance on our Nsight servers.

You may face issues in accessing Nsight and some features, such as the Events page or the Flight Replay.

These performance issues are being investigate to resume a normal situation as soon as possible.

We will communicate back when there is any change in the occurrence.

Best regards
The Nsight Team

The  Nsight incident has now been resolved! The service is back to normal.

 We thank you for your patience while we had the issues sorted.