Dear Valued N-Tracking Customers,
As previously communicated, NAVBLUE is migrating to using AWS virtual servers for the N-Tracking product.
The URL for the new AWS server is below and you may begin using this immediately:
https://prod.ntracking.vmc.navblue.cloud
Credentials used to login to the system will remain the same.
Both systems will be accessible until WEDNESDAY September 27th 2023 at 1300z when the Lumen N-Tracking server will be shutdown.
For customers with an ACARS message bridge integration, this functionality is now available on the AWS server.
You may log a Support ticket or contact your Customer Success Managers for any questions or assistance you may have about this transition to the AWS Virtual Server.
NAVBLUE AWS Transition Team
Dear Valued NFP Customers,
The NFP 23.3 Release is ready for upgrades to customer UAT systems.
You can schedule your upgrade from August 29th through September 8th 2023 (07:00Z to 21:15Z) Tuesdays to Fridays.
September 4th is a statutory holiday therefore not installs will be done this day.
Below is the Calendly link to book your upgrade:
https://calendly.com/navblue-scheduling/navblue-n-fp-23-3-production-system-upgrade
For those customers that have not booked their upgrades for the 23.1 Release please do so ASAP.
Regards,
Navblue
Dear Nsight Customers,
Nsight is the new single platform to collect, decode and analyze your Flight data, monitor trends, but also to create safety analyses and dashboards. Nsight was launched at the beginning of 2023.
How Nsight is developed:
NAVBLUE follows SAFe framework to organize product development and drumbeat: product backlog, which contains the list of potential features, is prioritized taking into account customer feedback. In addition, as per Agile Manifesto, collaboration with different Airlines, with Airbus and with our team of experts from Flight Operations, Training and Safety domains is at the heart of the development.
Next steps of the Nsight product:
Aircraft Configuration Profiles (ACPs):
NAVBLUE is continuously upgrading and customizing the configuration profiles of our analysis core based on customer feedback and customization requests.
General Bug Fixing and Improvements Information:
NAVBLUE is continuously investigating bugs our software can face. Next release will solve some of the bugs detected with the application as well as introduce a first performance improvement to both the Flight Replay page and the List & Trace page.
You are welcome to report any issue you may face raising a ticket via the support portal. All tickets are considered and monitored to help prioritize the next development steps and improvements to perform.
In the meantime, the support team is happy to assist you by setting up a dedicated call.
De-identification V1:
As per regulatory requirements on national and international levels, airlines need to have in place a process that enables data de-identification and anonymization. As a first step, we are working on allowing the de-identification of the data.
Enhancing Data-upload V1:
The data uploading and processing in Nsight is being improved. The main points identified and to be tackled are:
Reduce extensive and potentially frustrating actions by the users
Manage the data once uploaded (e.g. duplicate files)
Performance issues
Data anonymization and Enhancing data upload V2:
As per regulatory requirements on national and international levels, airlines need to have in place a process that enables data de-identification, anonymization and destruction after a given period of time. EASA recommends 6 months until de-identification and complete destruction after 5 years. The finalized feature will enable the setup of workflows based on a pre-defined data management policy.
This is information is now available on the Nsight Support Portal. It will be periodically updated.
Shall you need further information, please feel free to reach out to us by opening a ticket on the Support Portal.
Best regards,
The Nsight Team
Dear Valued NFP Customers,
The Navblue NFP Production System Upgrades can now be booked from:
Dates: June 26th 2023 to June 30th 2023 Inclusive
Time: 07:00Z to 21:15Z
Calendly Link to book your upgrade:
Regards.
Debbie Morgan
Senior Customer Success Manager, America's
Dear Valued PBS Customers,
The 23.1 Release Upgrade is now available to be booked from June 5th 2023 to June 16th 2023 Inclusive.
You can schedule from Monday to Friday between the hours of 07:00Z to 21:00Z.
Below is the Calendly link to schedule your upgrade:
Regards,
Debbie Morgan
Senior Customer Success Manager, America's
Dear Valued NFP Customers,
If you are receiving this message then you have not scheduled your UAT NFP System upgrade to the 23.1 Release.
You are able to schedule this upgrade from June 2nd 2023 to June 9th 2023 Inclusive.
Times: From 07:00Z to 21:15Z.
Below is the Calendly link to schedule your upgrade.
Regards,
Debbie Morgan
Senior Customer Success Manager, America's
Dear Nsight Customers,
It is a pleasure to announce that we are officially releasing today, 25th of May 2023, the first set of measurements for Nsight with our new ACP's (Aircraft Configuration Profile).
You may refer to the Release Note on the NAVBLUE Support Portal for all the details.
These measurements will enable you to capture relevant snapshots for each and every flight moving forward from the date of release.
Incoming improvements should also allow you to explore these measurements using the integrated Business Intelligence tool QuickSight (a release note will notify you when this capability is available).
We are also happy to announce the introduction of two new events:
Suspected Wrong Altimeter Setting Lan: Info
Suspected Wrong Altimeter Setting TKO: Info
With these events we intend to provide a positive answer to the "EASA SIB 2023-03: Incorrect Barometric Altimeter Setting".
As a reminder, EASA stated in this SIB: "Investigate methods to identify incorrect altimeter setting with the FDM Programme."
We did more than just investigate - we actually conceptualized and implemented a solution to this problem, thus contributing to an improved coverage of risk factors in the FDA Programme.
Finally, we would like to acknowledge how challenging this transition period is to everyone. As with any new tool, Nsight is still suffering from some teething problems but our teams are always hard at work to keep evolving Nsight features and ACP's.
As always, evolutions are driven by your feedback, so please feel free to keep sending us your suggestions and pain points.
Thank you and best regards,
The Nsight Team
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Please do not reply to this e-mail.
Need Help? Go to our NAVBLUE support portal!
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Dear Valued Customers,
The Navblue NFP Release 23.1 is now available for Installation for your UAT Systems.
We need a minimum of 3 days notice
Dates: Monday May 29th through June 9th 2023
Times: 07:15Z to 21:15Z Mondays to Fridays only
Please book your upgrade through the below link:
calendly.com
Regards,
Debbie Morgan
Senior Customer Success Manager - America's
Dear Valued Customers,
The N-Crew (PBS) Release 23.1 is now certified and available for UAT installs.
Dates: May 17th to May 26th (Monday to Friday Only)
Times: 07:00Z to 21:00Z
Please use the Link below to book your date and time.
Note Those customers on a shared system will be provided with a date and time for your upgrade shortly.
Regards,
Debbie Morgan
Dear Valued Customers,
I have opening the Calendly scheduling for you to book you NFP Production System Upgrade for the NFP 22.7 Release
The dates available are May 9th to May 12th 2023.
Between the hours for 07:15Z and 21:00Z
Please use the link below to access Calendly